Chosen Solution
It normally happens while playing online games, it will have a notification pop up and say “WIFI connection lost” but by the time the notification pops up, I can rejoin a party and reload into a game. It will randomly lose connection and I already applied new thermal paste because I thought the problem was caused from overheating. Is it my WIFI antenna?
The same happens to me it’s just that I have to test my internet connection to get back in, I just wanna know why though?
2 ways to find out without opening the console. Either try another ps4 in the same location to rule out a wifi signal issue or interference or you can take the ps4 somewhere else with wifi and see if you run into the same issue. The antennas dont really go bad unless the console has physical damage. Also check the speeds when you do the internet test. If they are low, move the console closer to the router and see if its improves.
I have the same issue. I tried everything on all forums I could find to fix this issue. Moved rooms, wired connection, disabled auto wifi select, port forwarding, MVZ, changed routers ($500 Asus and $350 netgear), changed modems, and tested another ps4 for 1 month with no wifi issues. This issues does not happen to any other devices in my house. I recently shipped my PS4 Pro to Playstation to do a warranty repair after spending many hours trying to fix the issue. The issues is random and hard to explain to Playstation support team so I wrote a 1 page paper explaining the issue. It took 1 month to get my PS4 Pro back. It still have the same issue….. The issues could not be replicated because it is random. They did not replace the internet adapter hardware. I am sending it back…. Very mad.
Ive been having the same issue, but it normally happens when I use my hotspot from my phone. I connect it and once it connects it disconnects immediately and reconnects. It does this non stop. I’ve tried my hotspot on multiple devices including 4 other ps4s and they all work fine and never lose connection. I’ve restarted my ps4, reset the wifi settings, ive done everything I am able to do and nothing works. All I can do now is take it to a shop to see if they can diagnose the problem. Which is probably internal.
Just wanted to also say I’ve been having this exact issue. Since buying this new PS4 from Sony last February. It is random and sometimes i can play for hours no problem then I’ll have to “test connection” to get it back. I can go hours without it happening on some days. Other days it may happen 2 times in about 4 hours or more of gaming. I cannot hard wire it to router. Doesn’t seem to matter as it is happening to both WIFI and LAN connections.. Those are separate on the board internally… This has to be a System Software issue. Its a bug.. That’s stems from last springs PS4 system update not sure on the the version number. They must of updated some type of firmware that hasn’t changed since that time for network devices. Since the summer and fall system updates one of which that just passed hasn’t fixed it.
Hey, i also been having my connection randomly drop, while playing MLB the show, im the only with out of my friends that has this issue with the game, my brother plays fortnite all day and doesnt have issues, except for occasional lagging, i even connected a enternet cable to see if it would help, but nothing worked. All my other devices work fine and i even updated the router
I’m right next to the wifi and still losing s signal
Hi, same issue with me. I thought it can be solved via a wifi repeater which has a lan-connector also for no-wifi devices. So i thought to connect the my PS4-pro via lan-cable to the repeater. But some guys write that they hat problems also when connecting via LAN… That sounds to me to be an issue deep within the network-driver of the PS4 which occures randomly with timing and network load, don’t you think? btw i do not play COD but i have the connection losses also and they appear all 2 mins when browsing the PS-Shop… though: have fun folks! wolf
Found a fix for this bug. I havent been disconnected for days after setting up my Wi-Fi connection to only use the 2.4ghz instead of the 5ghz. It may be a little slower on the speed test but it doesn’t lose connection. Tried this after my last post days ago and its worked. I don’t even notice a difference in the speed for loading games into online modes. Hope this helps everyone that’s been frustrated with this issue. Try it out you wont be disappointed.
My ps4 pro is not connecting because I tried it and it said network lost ? i hope you can answer the question I’m answering to your have a grateful day ?
It is an update issue and they want you to buy the new PlayStation 5
