Chosen Solution

My son’s Nintendo 3DS XL was recently frozen to where you can’t do anything with it. he has recently got it unfreeze and play a game but he can’t get it to play any of his other games how can this problem be resolved can you help with some kind of solution

Thanks for posting your question here. First things you want to look at are.

  1. Has the device been updated recently? If not then update
  2. Are the games downloads or Hard copies? If they downloaded the file may be corrupted and will need to be deleted and reinstalled
  3. Is the SD card inserted fully ? Remove and reinsert My 3dsxl was doing the same thing when I was gone on a business trip and the only thing that seemed to fix it was updating the actual device .

No he didnt down load anything just playing a ds game