Chosen Solution
My printer will not scan to file. It also is missing black and white
For not scanning to file, you are talking about the option to save file to a network location? If so check these few things: Check if you configured your location properly. It should be something like \computername\sharenameMake sure your computer/laptop and printer have same workgroup name.If there is username/password to your profile, add them as well to printer (in network settings) so it can write file to given location. As for “missing black and white” I am not sure what you are referring to? If you are reffering to printer options, I think its “Grayscale” that needs to be selected “on” or checked.
