Chosen Solution

Printer does not communicate with the Mac. Says there is an Error. The Printer Utility Software presents a dialog box that says: “Error code B200 has occurred. Contact the service center.” Where can I take or send the printer for service?

2018- I had the same problem after trying to print from another room using my iPad. I tried several times and I think I had my printer confused. I was already picking out a new printer when I tried what someone said to do…..with printer turned off I moved printer head to the center with my fingers, turned printer on, when I saw the ink cartilages move half way to the left I closed the cartilages cover and put the top down quickly. I had to do this 2 or 3 times. It now works perfect. Thanks for the help.

oscarsmom222 that will depend on where you are located. A Canon autorized service center should pop up by using your favorite online search engine. I’d try so simple things first. Like this one from Canon:

  1. Open the cover of the printer.
  2. Remove all ink tanks from the printer.
  3. Lift up the gray locking lever on the side of the ink tank holder.
  4. Gently remove the print head from the carriage unit.
  5. Place the print head back in and lock the lever down.
  6. Place all of the ink tanks back in the printer.
  7. Close the cover and turn the printer off.
  8. Unplug the power from the printer. Leave the power unplugged for about 5-10 minutes.
  9. Plug the power back in and turn the printer on. Check on here for a few more ideas.