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So , my phone just cut out the other day , it wouldn’t charge or turn on . When I try to do the Hard Reset it comes up but when I press the volume down or up . It blanks out in my face all of the time . If you can help me please do ..What do I need ? a new battery ??

I found that happen because i plugged my phone into my laptop. I was told to replug it, turn on the phone, correctly unplug the phone and then do a battery pull and full charge. If this does not work and your phone is less than a year old contact blu

May be this answer help you too, before do the following steps make sure your battery is in good condition or proceed while phone connected to charger