Chosen Solution
This phone is from 2012 but has always worked well. Then yesterday is suddenly stopped working. The screen went black and it will not turn on again, even after being on the charger for 8 hours. When it stopped working, there was no warning sign. Also, I was not using data at the time (was just texting, not playing games….besides, I never play games on the phone). The phone was NOT dropped and nor did it get wet. There is no known reason for it to suddenly stop working.
The battery might just have went dead. Especially if that was the original battery. Even thought rechargable batteries are supposed to last a long time they do age and many go bad just like that. If there is no other damage get a new battery and charge it up and put it in your phone. The phone should work after a new one is installed if there is no other damage.
I have had the same problem today. Will not switch on at all and I do have an alternative battery and it still does not work. I also love my phone ….. Any help would be appreciated.
I had to get a new phone. I am still looking up reasons why my phone just quit, it was a galaxy s 6, r.i.p. the t- mobile guy ended up saying,m “to be honest with you ma’am, some phones do just die.” Not exactly comforting words, but from now on I have to backup my photos and not store passwords on my phone. Lesson learned.
