Chosen Solution

Hello, My Samsung Note 5 is working fine till today. For some reason, once I unplug the charger, my phone will shut down by itself. However, when I plug in again, I can on it with no problem. By the way, I have fast charging but it’s charging slower than normal though it still says fast charge. (It takes around 10min to charge 1 min). Tried pressing the back of my phone (push battery back) and also plugging to phone but unplugged from output. Anyone has any ideas on how I can fix it? Or must I replace a new battery? If it is the battery’s problem, may I know which part is broken?

Hi, It may be that the battery is failing under load. Try replacing the battery and check if that resolves the problem. Even rechargeable batteries have a lifespan. Here’s a link to the ifixit Samsung galaxy Note 5 battery replacement guide which may be of some help. The Galaxy Note5 Battery (also with fixit kit option) is available from ifixit. (Note the shipping restrictions). Alternatively if you search online for galaxy Note 5 battery you will get results for suppliers that may suit you better.

Hi @c0h3n0916 Ifixit still has Galaxy Note 4 Battery for sale. However take note of the shipping restrictions. There are other suppliers online as well. Just search for 1/CP6/42/96 battery to get results.

The most common cause of the phone turning off automatically is that the battery doesn’t fit properly. … Make sure the battery side hits on your palm to put pressure on the battery. If the phone turns off, then it’s time to fix the loose battery. The solution is rather simple. Try to connect with Samsung service center they will surely help you out. Regards, Lewis