Chosen Solution

my phone is coming on and the screen is staying on the word “BLU” and not coming on fully

i’m having the same problem.. but when factory reset and restart it.. the problem do not change :-(

you have to boot into recovery and wipe data or factory reset.. remove the battery and wait for some seconds then insert the battery again hold volume down and power button together until u see a recovery menu, then choose wipe data/factory reset us volume down/up to navigate .. then restart when done.. WARNING!personal data Like SMS/MMS/Contacts/Apps/call history …. will be gone for good if you need those then consider taking the phone a pro for backup.. Media such us pictures/videos/musics will not be affected

Have your tried booting in safe mode? A safe mode can help you to diagnise and uninstall the culprit app causing your mobile to stuck on boot screen. Safe mode can also help you to detect if there is any hardware or software issue on the mobile. Power off your mobileHold the Volume Up+Power key togetherRelease the power buttom once you see the logo on the screen.(keep the volume key holding) This will boot your Mobile in safe mode. Unistall any recent install app which you think migh cause the error. Follow the detailed guide here: Android Safe Mode, What is Safe Mode? How to Use it to diagnose the Android problem.

I had the Blu 4.0 star, and the brand itself is pretty bad :/ its a cheap brand, and I had that problem, and exchanged it, and the problem came up again :/ factory reset worked for a while, but it is a problem that will happened again and again. I would suggest a new phone.

yesnmk,l.;/““““““““nxdc nm b .n

hold volume down and power button together until u see a recovery menu choose wipe data/factory reset use volume down/up to navigate and power button to select.

Did you get your phone fixed?? If so what did you do?? Im having the same issues with my Blu 7.0

Sim kit not in stole Update (12/15/2015) Sim kit not in stole

Here is a solution..

I had the same problem and i had to send it in. no reset would work. good luck