Chosen Solution

So,this guitar amp can be tuned by software in Pc and smartphones.Ptoblem,that usb dont working.(i think it was broken usb cable and short circuit) I know that it impossible repair via internet forum(i tried)I just interested,that maybe somebody had deal with this amps

It is very important to install the drivers, so don’t skip this step. Your computer may recognize the amp and start installing drivers and/or other software for it. If not, you may have to either install these from a disc or go to the manufacturer’s website, then download and install drivers from there. Your USB ports might also not be providing enough power to external drive or cable/connectors for external drive might be faulty.