Chosen Solution

hi I have 2 dell lap tops that I have not used for a long time and when I swiched them on so to give a good check and update the admin pass word page came on and as I do not know the said pass words I cannot get pass it. Even when swiched on and try to open in safe mode or F2,F8 and F12 it will not let me pass is thir any way round this problem.

If it’s a Microsoft account password that you’be forgotten you can reset it by going to accounts.live.com If it’s a local account and you’re using win 8 or win 10 do a reset if data isn’t important If there’s important data on the computer do a parallel operating system installation

  1. remove hard drive and erase
  2. reset PRAM
  3. Remove bios battery for 30 mins, push power button to drain all current, leave for 30 mins, reinsert.
  4. reinstall windows.