Chosen Solution
trying to print paper is loaded however it starts to feed, stops and display tells me to load paper. the paper does not go into printer at all it has a wrinkled area about 4" in when I pull paper out. Can you help, never had problems before?
Over time the feed rollers pick up the paper lint and loose their grip. I would clean the rollers with some isopropyl alcohol and a cotton swab (Q-Tip) making sure to do the full surface of the roller. You may want to use a can of Can’ed air to carefully spray out the dust buildup and the sensor head as well.