Chosen Solution
My front facing webcam is not working properly. It appears to have lint or debris inside as the image is fuzzy/out of focus. Some pieces of lint or dust can be seen as well (through the image). So something must be on or around the lens. I have searched and cannot find a tear down video of how to open the main chasis of the X2 as it’s a tablet that houses all of the internals. There are no screws or any visible way to pry it open. Wondering if anyone has successfully opened up an X2. Really like this Chromebook, but it is definitely handicapped by the loss off video conferencing.
Hey David, HP actually published a couple of videos on this topic. I’ve been looking for a replacement part but it doesn’t seem to exist. The rear camera part is easy to find but HP doesn’t even produce a spare part or list a number for the front facing camera. I have the same problem and it seems to be extremely common for the X2 model. Always described as debris or “artifacts” + fuzzy out of focus. So it’s pretty dumb that HP doesn’t seem to have the spare part, but lots of folks said they sent theirs in under warranty. initial disassembly of tablet panel https://www.youtube.com/watch?v=-oazDw8R… removal of camera module http://site-853123.bcvp0rtal.com/detail/…
