Chosen Solution
I’ve tried to get Apple to change mine but unfortunately after bringing it to an authorized support, they have told me that NVIDIA covers just until the 4th year, while my macbook pro was bought in April 2007. I’ve found it on eBay, but it says compatible with some Dell… anyone knows where can I findo one to buy?
Not all Apple people are equal. I’m an Authorized Apple VAR but have no direct ties to Apple. The same is true for an Authorized Service Provider. They are independent. Calling Apple directly gets you to someone who has taken a course from Apple on customer service, he/she may be sitting in a cabin in the mountains of Utah. He/she gets paid on the number of calls handled. These people really have no power to do squat and are filters for actual Apple employees. They will have to put you one hold to get an actual authorization for repair. Apple just became the most powerful corporation in the USA surpassing even Exxon. Part of this is due to one of the best customer service I have ever witnessed. Talk to these folks about how great they are and how long you’ve been a customer and how they have a customer for life. Make them want to keep you a happy camper. I’ve sent in about eight machines on the Nvidia problem. The last one less than a week ago. Be nice on the phone and have a mind set that there is no question on if they will do the repair. You’re calling directly because you don’t care to do business with the local ASP, due to previous experience. You will be happy to pay for shipping to be able to deal directly with Apple.
