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My nutribullet only stays on for a few seconds when I attach the cup to the base. It suddenly stopped turning on the other day and now it does not stay on even when pressing the cup into the base. I noticed some small metal balls came out of the base and the motor had a slight burning smell as though it was overheating. There is also a crack in the plastic part of the base that attaches to the blade on the cup base. I am wondering if anyone has had a similar problem or if anyone believes that replacing the cracked piece will fix it or if I should just buy a new one. Thanks!
First, see if it may be covered under warranty. This can depend on where you live too. https://www.nutribullet.com/warranty The small metal balls sound like they come from a ball bearing part. This site says they have them for 20% off. Might be worth a look: https://www.nutriliving.com/shop/nutribu… If your NutriBullet suddenly stops during use, see the Magic Bullet NutriBullet Stops Suddenly During Use problem page for possible problems and solutions.
