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My machine is still under warranty. I’ve had 2 previous repairs from their authorised repairers. 1st repair: trackpad stopped working Replaced: Trackpad, Trackpad Mylar, Trackpad cable, FPC and battery. I sent this back as the trackpad wasn’t seated properly, and a key on the keyboard didnt work. 2nd repair: trackpad not seated right, and key not working Replaced: MAINBOARD and Battery? AGAIN? Now the machine is powering on (lights come on, fans are on, but no display. Neither on external). MSI Won’t accept a return / replacement or refund as they say it must be repaired 3x in order to have this even as an option…. Is this right? Kind regards, Karlan P
Hello, You tried to send them again, for the third time ? If I understood correctly, they don’t accept a refund because it wasen’t repaired 3 times ? You have any experience in electronics ? take the graphics card and test the capacitors, diodes, mosfets and transistors, probably the graphics card is dead, but you will void the warranty…
