Chosen Solution

I have two iPod 5g 30 gig with no audio at headphone jack. replaced jack on both units, and still no audio. all other functions seem to be working properly. thanks, D.C.

Hi, try if there is sound via dock connector, if not the logic board seems to be damaged. Before buying a new logic board, check the volume preset in the settings of the iPod.

How did you checked the dock connector? Did you use a usb cable connected to a pc/mac, or a dock cable connected to an audio system? If you used a dock cable, it means that there seems to be something wrong with the headphone jack/hold switch. Does the hold switch work normal? Maybe the cable of the headphone/hold switch isn’t seated properly in the connector on the logic board.