Chosen Solution
My parents just got a brand new dryer, not having ever used one before (they come from a country where everyone air dries thier clothes). Before we get started, lets rule out the obvious issues. The cord is installed properly, the door switch is fine, and the thermal fuse has been checked. The outlet has also been changed. I tested the voltage, going into the dryer, and it looks like hot - neutral gets 250v, hot - hot gets 250v, and hot - neutral gets 0v on a multimeter. When testing the outlet itself, it looks like the hot - hot gets 250v. While both hot -neutral gets around 75v… i was wondering if there’s anything obvious a DIYer can do, or if I need to call an electrician. Its ironic because I work in power distribution, but cant figure any of this stuff out with the wiring. Any help is much appreciated! Update (12/07/2021)
@David Lou you should be getting the following: L1+G=120, L2+G=120, L1+L2=240, L1+N=120, L2+N=120. You might be having an issue with the neutral, qndnyoure definitely getting weird voltages. Your L2+G read 115 which is an acceptable variation in the voltage. But less than 110v is cause for concern. Except for special circumstances you should never read below that. In a residential setting you should be getting ~120VAC per leg. Because your breaker box has a bar which supplies power from L1 to breakers, and to L2. This enables you to split the load between the two, so that one isn’t loaded heavily with the other having no loads. To get 240VAC it is a double breaker, where one pulls from L1 and the other from L2. This situation sounds like you might want to call a licensed electrician in because it very possible it is beyond the scope of the DIYer, as you may be working in the breaker box and this can be very dangerous. If you can do it safely, get a reading at the breaker for L1+G, and L2+G. Do the same but for N at the breaker panel. There should be a ground bar, and a neutral bar. You can tell which is which based off the wires running to it. White or grey is N, green or bare copper is G.
