Chosen Solution
I’ve tried cleaning out the filter but I’m still having problems.
If your Shark Navigator Lift-Away Pro no longer sucks up dirt, dust, and debris, see the Shark Navigator Lift-Away Pro Loss of Suction problem page for possible causes and solutions. If your Shark Navigator Lift-Away Pro no longer sucks up dirt, dust, and debris using the vacuum’s nozzle, see the Shark Navigator Lift-Away Pro Loss of Nozzle Suction problem page for possible causes and solutions. If your vacuum is still not picking up dirt, there may be a blockage either in the brush roll, the hose or the hose that leads to the dust cup. If your hose accessory isn’t picking up dirt, detach the hose and check for blockages in the hose and the place where the hose attaches. You can also check and clean the dust cup. If none of these solutions work, your motor may be going bad.
Roller bar not turning