Chosen Solution

My gallery says it is empty and any photos I take are not saved there. I can still see photos in Whatsapp messages so I think something is corrupt. Ihave not deleted the photos. If I try to connect my phone to a computer I get the message “Unfortunately the process android.process.media has stopped”. I have tried all the recommended fixes for this. So I can’t use a computer to view my files. I don’t have an external sd card. I have tried Norton antivirus and it’s not picking anything up

Hi, i had the same problem and it was solved when i removed the guest user , as written in the following link http://www.nairaland.com/2532812/infinix… (those having problems with internal memory, sd card, camera and other apps delete guest mode and reboot ur phone. and dont use it again)

Hi Kim, did you find any solution? I’m having the same issue.